Professional practice.

• Contributed to development and maintenance of ASP.NET applications using C# and Visual Basic to improve system functionality and reliability.
• Implemented responsive front-end interfaces and integrated back-end services, delivering seamless UX across devices.
• Built client-side features using React for dynamic, interactive UI components and improved performance.
• Integrated SAP APIs to streamline enterprise data exchange between systems and web applications.
• Designed and implemented modern UI/UX improvements with a focus on accessibility and responsiveness.
• Supported marketing — market research, social media graphics, tender documentation, and technical requirements.
• Certified IBM AI Assistant Engineer — building and deploying AI-driven agents using IBM watsonx and Microsoft Copilot Studio for business automation and customer engagement.

Provided personalised C# and Java programming tuition to first and second-year students, helping them strengthen their understanding of core concepts, improve coding skills, and complete coursework. Tailored lessons to individual learning styles, fostering a supportive and engaging environment that encouraged student success.

• Performed varied functions in a family-orientated business, exploring the full breadth of operations.
• Managed sales teams at exhibitions across the country.
• Assisted in R&D of innovative products in the fragrance industry.
• Currently managing and working part-time at a mall-based outlet.
• Revamped the company website — transformed an outdated PHP platform into a modern WordPress e-commerce site with responsive design, optimised UX, and advanced e-commerce functionality.

• Accurately entered and managed large volumes of data with high attention to detail.
• Developed sharp focus and concentration in a fast-paced administrative environment.
• Collaborated with team members to streamline office processes and improve efficiency.
• Gained experience in handling confidential information and supporting daily operations.